Not sure what to do when you are not at fault in a car accident?
Get expert help & your free rental car today.
You don’t have to deal with the at-fault driver or their insurer. You have a legal right to compensation, and we guarantee the at-fault party pays 100% of your expenses.
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Experts help
No Hidden Fees
Fast & Hassle-Free Process
No Win, No Fee
What Happens Next?
You’re searching for what to do because you feel “shell-shocked and confused.” Our job is to take that stress away. What Happens When You’re Not At Fault?
The person who hit you (or their insurer) is legally responsible for your losses. We step in as your independent advocate to secure your compensation without the stress of dealing with large insurance companies or uncooperative drivers.
How it Works
Call Our Hotline
Tell us what happened. We’ll immediately assess the evidence (or lack thereof) and confirm if we can recover your costs.
We Take Over
We handle all contact with the at-fault driver, negotiate with their insurer, and manage any liability disputes that arise. We secure your repairs and rental car.
Get Paid & Drive On
Your car is repaired at your chosen repairer (you do not have to use the insurer’s repairer), and all your uninsured losses are recouped. You just pick up your fixed car.
Why Choose TP Claims?
Experts in Not-at-Fault Claims
We’ve helped hundreds of drivers without insurance get fully compensated.
No Hidden Fees
We operate transparently and only proceed when you’re eligible.
Fast & Hassle-Free Process
We take care of everything — from documentation to dealing with insurers.
Australia-Wide Service
Supporting drivers across every state and territory.
Why Call Third Party Claims?
Stop worrying about paperwork, disputes, and being without a car. We handle everything from the moment you call.
- No Win, No Fee Guarantee: You only pay us if we successfully recover your costs from the at-fault party.
- Free Rental Car Arranged: You are entitled to a hire car paid for by the at-fault driver while your vehicle is off the road. We arrange the delivery.
- Proving The Fault: The other driver admits fault or there’s evidence (like police report, dashcam, or witness statement) proving it.
- Independent Advocacy: We are not employed by any insurer or smash repairer. Our advice is 100% in your best interest.
- Recoup All The Losses : We fight to get back your policy excess, loss of earnings, towing costs, and compensation for damaged personal items.
Don’t Let “No Insurance” Stop You
Even without your own insurance, you don’t have to pay for someone else’s mistake. Let us help you file your no insurance, not at fault car accident claim today.
Knowing Your Rights
After an accident, you may be entitled to:
- Having towing costs paid.
- Having car repair fees paid.
- Getting your car written off and paid in full.
- Getting a rental car paid in full until your claim is finalised.
- Having your expenses paid while you take time off work.
- Parking fees sorted.
- Other costs associated with your vehicle.
- Having personal items paid for (glasses, mobile phones, etc.).
What Our Clients Say About Us
If my car is a total loss, can the other side keep my salvage car?
Typically the answer to this is yes, since they ‘buy’ the wreck off you, meaning it is theirs to do as they please with.
Do I get a rental car if the crash was someone else's fault?
You are generally entitled to a rental car whilst your car is off the road as the not at fault driver. How long you can justify having a car for depends on you need and your impecuniosity.
How do I make the other driver pay to get my car fixed if it was their fault?
You will need to seek the damages directly from the person whose fault the accident was. This may mean seeking legal advice. Our expert legal team is on standby 24/7.
I don't agree with the total loss valuation of my car. What should I do?
When you are being paid out for the total loss of your car, you may feel like the other side has undervalued your vehicle. If this is the case, you will need to find evidence that supports your position, which might include finding cars of the same condition, make and model, either online or in car magazines or dealers’ guides and obtaining an expert report. You can double check their maths and provide your evidence. If they still won’t move on their payment, you can begin the dispute process. Third Party Claims can help you here, and take over the process of managing your claim so that you don’t have to.