Third Party Claims

We Handle Everything for You

Rated 4.6/5 Stars on Google with 70+ Reviews

If someone else caused your car accident, you should not have to chase their insurer for money. You have enough to deal with already.

TP Claims helps people across and Victoria with third party claims after motor vehicle accidents. We have assisted more than 1,016 Australians with successful claims. One phone call is all it takes, and we manage the entire process from start to finish.

Oliver Needham

Incredibly helpful when I was going through a very stressful time after a crash that got very complicated. Always reassuring and very professional.

Gio Andriuzzi

It’s a tough business with very capable workers that literally go the extra mile to ensure you’re treated fairly and given what’s owed to you! Extremely thankful for their assistance in a matter where the at fault driver was trying everything they could to dodge any form of responsibility and TPClaims kept me in the loop every step of the way— Thanks TPClaims!

Pajeenthan Chandra

I highly recommend this team. After my car accident, I didn't have insurance and the other driver wasn't willing to pay for the damage. The team handled everything for me on a no win, no fee basis and made the whole process easy and stress-free. They were professional, supportive, and kept me informed throughout. I'm very grateful for all their hard work and would definitely recommend them to anyone who needs help after an accident. Thank you so much!

Kes Chan

Thank you guys great service another win because of you guys.

Zaheer Naser

Thanks bro thanks thanks thanks 🙏🙏🙏 You are my life saver 💝 Thanks for your wonderful service I received the money also . You have saved me from very big bill Which I was not even at fault. You are truly an Angel 😇 Totally trustworthy I will definitely recommend to everyone out there. YOU R THE BEST AT WHAT YOU R DOING. I AM GRATEFUL FOR YOUR SERVICE. THE SERVICE GIVEN TO ME FROM DAY ONE IS EXCEPTIONAL. I WILL ALWAYS REMEMBER YOU IN MY HEART ❤️. Number one rule KEEP PATIENCE.🙏

Kass Fitch

Brad was extremely helpful and respectful in helping get my accident claim sorted between myself and the other party! He was able to get it sorted and payment made in under 6 hours and I will be forever grateful for his help! Thank you so much! 🙏🏼

Jabed Abedin

They are really doing great job.

Sabthar A

Thanks for your guidance and for taking the time to advise me voluntarily. I appreciate it, especially since my case is a bit different and not directly related to them (the third-party insurance follow-up.)

Lucas Bispo dos Santos

I have a car rental business and someone hit one of my rented cars deemed it a total Loss. His insurer was lowballing the vehicle and did not wanted to pay even the minimum to get another one of same model and year. Brad guided all the way on how to proceed and let me informed the whole time, and we finally get the insurer to pay what is fair. Thanks to all the TPclaims team for the excellent work provided! Keep Rocking Brad!

Auhid Nirob

I was involved in a collision with an uninsured driver and I contacted TP Claims. The referred me to a repairer and a free legal service. They were super helpful and didn’t charge me anything. I’m really grateful - that’s to Will and the team.

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What Third Party Claims Cover?

A third party claim is a request for compensation made against the at-fault driver’s insurance company. If you were not responsible for the accident, you can claim for the losses and costs you have suffered.

Who is eligible?

You may be eligible if:

Another driver was fully or mostly at fault.
You were driving your own vehicle, a work vehicle, or a rental car.
You were a passenger, pedestrian, cyclist, or motorcycle rider.
The accident happened on a Victorian road or involved a Victorian-registered vehicle.

Common situations we help with

We regularly assist people after accidents on busy roads such as the Monash Freeway, Tullamarine Freeway, and in the CBD. We also help clients in the Eastern Suburbs, Western Suburbs, Northern Suburbs, and South Eastern suburbs.

Common scenarios include rear-end collisions at traffic lights, merging accidents on the freeway, intersection crashes in suburban streets, and parking lot incidents.

What losses may be recoverable?

Every claim is different. Depending on your situation, you may be able to recover costs for:

Vehicle repairs or the market value of a written-off car.
Replacement of damaged personal items such as phones, glasses, and laptops.
Medical and rehabilitation expenses.
Lost wages due to time off work.
Travel costs while your vehicle is off the road.
Other accident-related out-of-pocket expenses.

We deal with the at-fault driver, their employer, and their insurer so you do not have to.

Our Comprehensive Range of Claims Services

Not At Fault Car Accident Claims

Car Repair Claims

Car Write-Off Claims

Rental Car After Accident Claims

Towing Cost Recovery Claims

Accident Expense Recovery Claims

Lost Income Claims

Personal Property Damage Claims

Personal Injury Claims

Why People Choose TP Claims?

After an accident, choosing the right claims specialist makes all the difference. Here is why Victoria residents trust TP Claims with their third party insurance claims.

No Confusion

We take the confusion and intimidation factor out of making a claim.

We Handle Everything

One phone call is all it takes - We handle everything from start to finish.

Dispute Handling

We deal with disputes on your behalf (with your assistance)

Rental Car Assistance

We can have a rental car delivered to your door (*conditions apply)

Accident Expenses Recovery

We’ll aim to get your accident
related expenses paid for.

More than just car repairs

We claim for damaged phones, glasses, lost wages, and other accident expenses.

How the Claims Process Works

We have built a simple six-step process that removes the confusion and intimidation many people feel when dealing with insurance companies.

Step 1 — Free Claim Assessment

Call us or request your free claim assessment online. We will ask about the accident, who was involved, and what losses you have suffered. This call costs nothing and carries no obligation.

Step 2 — Review Your Situation

Our dedicated claims specialists review the details of your case. We check liability, identify the correct insurer, and confirm what evidence we need to collect.

Step 3 — Collect Supporting Documents

We help you gather police reports, repair quotes, medical receipts, payslips, and any other documents that support your claim. You do not need to figure this out alone.

Step 4 — Lodge Your Claim

We prepare and submit your claim to the at-fault party’s insurer. We make sure everything is correct and complete so the insurer cannot delay your claim due to missing paperwork.

Step 5 — Negotiate with the Insurer

Insurance companies often start with a low offer. We negotiate on your behalf to reach a fair settlement that covers your actual losses. We keep you informed at every stage.

Step 6 — Settlement

Once the insurer agrees to a fair amount, we finalise the settlement and make sure the funds reach you promptly. If a dispute arises, we deal with it on your behalf with your assistance.

Who Can Make a Claim?

You may have a valid third party insurance claim if you were:

A not-at-fault driver — Another driver caused the accident and damaged your vehicle.
A passenger — You were injured or lost property while travelling in any vehicle involved in the accident.
A motorcycle rider — Another vehicle collided with your bike or caused you to come off the road.
A cyclist — A motor vehicle hit you or forced you to crash.
A pedestrian — You were struck by a vehicle while walking, crossing the street, or standing on the footpath.
A commercial vehicle driver — You were driving a work vehicle and another party was at fault.

Each situation has its own requirements. We assess your eligibility during your free claim assessment and explain your options honestly.

How Much Compensation Could You Receive?

Every claim is different. The amount you may receive depends on the specific losses you have suffered and the evidence available.

Factors that affect your compensation include:

Vehicle damage — The cost of repairs or the pre-accident market value if your car is a total loss.
Medical expenses — Doctor visits, physiotherapy, medication, and specialist appointments.
Lost income — Wages you missed because you could not work after the accident.
Property damage — Personal belongings such as phones, laptops, clothing, and prescription glasses.
Other eligible losses — Taxi fares, public transport costs, towing fees, and other reasonable expenses directly caused by the accident.

We cannot promise a specific dollar amount. What we can promise is that we will work to recover every dollar you are entitled to.

How Long Does the Process Take?

Some claims settle within a few weeks. Others take several months. The timeframe depends on:

How quickly the insurer accepts liability.
The time needed to gather repair quotes and medical evidence.
Whether the insurer disputes part of your claim.
How complex your losses are.

We keep you updated throughout. If delays occur, we push the insurer to explain why and move things forward. Transparent communication is part of our service.

Pricing

We understand that money is tight after an accident. That is why we offer a free claim assessment with no obligation.

Where your claim qualifies, we offer No Win No Fee. This means you only pay if we win your case. We explain honestly whether this applies to your situation during your first conversation. There are no hidden costs and no nasty surprises.

If your claim does not qualify for No Win No Fee, we will tell you upfront and explain any fees clearly before you proceed.

The best way to find out where you stand is to contact us for a free claim assessment.

Ready to get your Third Party Claims in Sorted?

You have been through enough already. Let us take the weight off your shoulders and handle your claim the right way. Call 0407 294 580 or request your free claim assessment today.

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Frequently Asked Questions - Third Party Claims

Can I make a third party claim if I was a passenger?

Yes. Passengers can claim against the at-fault driver’s insurer for injuries, lost income, and damaged property. You do not need to know which driver was at fault. We will investigate that for you.

Will it cost me anything to start a claim?

No. Your initial claim assessment is completely free. Where your claim qualifies, we work on a No Win No Fee basis. We explain this clearly during your first call.

How do I know if the other driver was at fault?

Fault is determined by the circumstances of the accident, witness statements, police reports, and traffic laws. We review all of this during your free assessment and advise you honestly.

What if the at-fault driver is uninsured?

You may still have options. We can explore whether the driver has assets, whether their employer carries insurance, or whether other avenues exist. We explain your choices during your assessment.

Can I claim for more than just car repairs?

Yes. We claim for damaged phones, glasses, lost wages, medical costs, and other accident-related expenses. Many clients are surprised by how much they can recover.

Do I have to deal with the insurer myself?

No. We deal with the at-fault driver, their employer, and their insurer on your behalf. You focus on getting back to normal life.

How long do I have to make a claim?

Time limits apply under Victorian law. It is best to start your claim as soon as possible so evidence is fresh and witnesses are easier to contact. Call us to check your deadline.

Can I get a rental car while mine is being repaired?

In many cases, yes. We can arrange to have a rental car delivered to your door while conditions apply. We explain the details when we review your claim.

What documents do I need to start?

To begin, we need basic details about the accident, the other driver’s details, and any police report number. We help you collect everything else as your claim progresses.

Why should I choose TP Claims instead of handling it myself?

Insurance companies have experienced teams working to minimise payouts. We level the playing field. Our specialists know the system, speak the language insurers understand, and fight for fair outcomes. You save time, avoid stress, and often recover more.