Rental Car After Accident Claims Melbourne

We Handle Everything for You

Rated 4.6/5 Stars on Google with 70+ Reviews

Your car is in the panel shop and you have no way to get to work. The insurer says they will sort out a replacement vehicle, but the days keep passing. If the accident was not your fault, you should not be left without transport.

TP Claims helps people with rental car after accident claims in Melbourne and across Victoria. We deal with the at fault insurer directly and aim to have a replacement vehicle delivered to your door. With over 1,016 successful claims assisted and a 4.6-star Google rating from more than 70 reviews, we have built a reputation you can trust.

      
   Third Party Claims
   73 Google reviews 
  Write a review 
  
 
 
   
 
 
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   Oliver Needham 
 
 
 
 Trustindex verifies that the original source of the review is Google. Incredibly helpful when I was going through a very stressful time after a crash that got very complicated. Always reassuring and very professional.
  
 
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   Gio Andriuzzi 
 
 
 
 Trustindex verifies that the original source of the review is Google. It’s a tough business with very capable workers that literally go the extra mile to ensure you’re treated fairly and given what’s owed to you! Extremely thankful for their assistance in a matter where the at fault driver was trying everything they could to dodge any form of responsibility and TPClaims kept me in the loop every step of the way— Thanks TPClaims!
  
 
      Posted on Google  
   
   Pajeenthan Chandra 
 
 
 
 Trustindex verifies that the original source of the review is Google. I highly recommend this team. After my car accident, I didn't have insurance and the other driver wasn't willing to pay for the damage. The team handled everything for me on a no win, no fee basis and made the whole process easy and stress-free. They were professional, supportive, and kept me informed throughout. I'm very grateful for all their hard work and would definitely recommend them to anyone who needs help after an accident. Thank you so much!
  
 
      Posted on Google  
   
   Kes Chan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thank you guys great service another win because of you guys.
  
 
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   Zaheer Naser 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thanks bro thanks thanks thanks 🙏🙏🙏 You are my life saver 💝 Thanks for your wonderful service I received the money also . You have saved me from very big bill Which I was not even at fault. You are truly an Angel 😇 Totally trustworthy I will definitely recommend to everyone out there. YOU R THE BEST AT WHAT YOU R DOING. I AM GRATEFUL FOR YOUR SERVICE. THE SERVICE GIVEN TO ME FROM DAY ONE IS EXCEPTIONAL. I WILL ALWAYS REMEMBER YOU IN MY HEART ❤️. Number one rule KEEP PATIENCE.🙏
  
 
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   Kass Fitch 
 
 
 
 Trustindex verifies that the original source of the review is Google. Brad was extremely helpful and respectful in helping get my accident claim sorted between myself and the other party! He was able to get it sorted and payment made in under 6 hours and I will be forever grateful for his help! Thank you so much! 🙏🏼
  
 
      Posted on Google  
   
   Jabed Abedin 
 
 
 
 Trustindex verifies that the original source of the review is Google. They are really doing great job.
  
 
      Posted on Google  
   
   Sabthar A 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thanks for your guidance and for taking the time to advise me voluntarily. I appreciate it, especially since my case is a bit different and not directly related to them (the third-party insurance follow-up.)
  
 
      Posted on Google  
   
   Lucas Bispo dos Santos 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have a car rental business and someone hit one of my rented cars deemed it a total Loss. His insurer was lowballing the vehicle and did not wanted to pay even the minimum to get another one of same model and year. Brad guided all the way on how to proceed and let me informed the whole time, and we finally get the insurer to pay what is fair. Thanks to all the TPclaims team for the excellent work provided! Keep Rocking Brad!
  
 
      Posted on Google  
   
   Auhid Nirob 
 
 
 
 Trustindex verifies that the original source of the review is Google. I was involved in a collision with an uninsured driver and I contacted TP Claims. The referred me to a repairer and a free legal service. They were super helpful and didn’t charge me anything. I’m really grateful - that’s to Will and the team.

What This Claim Covers?

Who is eligible?

What Losses Can You Recover?

Common Situations We See

You may be eligible for a replacement vehicle if another driver caused the accident and your car is undriveable or being repaired. This applies to not-at-fault drivers, passengers who owned the damaged vehicle, and commercial operators. If the crash was not your fault, the at fault insurer is generally responsible for providing a like-for-like replacement.

A replacement vehicle claim Melbourne drivers make can cover the full cost of a hire car while your vehicle is off the road. We pursue the daily rate and any additional transport expenses. If your car is written off, we can also claim for the extended period while you source a new vehicle.

We regularly help clients across the CBD, Eastern Suburbs, Western Suburbs, Northern Suburbs, and South Eastern Melbourne. Common scenarios include rear-end accidents on freeways, side impacts at intersections, and parking lot collisions. Whether you need an accident rental car Melbourne wide or an accident replacement car Melbourne, we can help.

Why Melbourne Chooses TP Claims?

After an accident, choosing the right rental car after accident claims Melbourne specialists make all the difference. Here is why Melbourne and Victoria residents trust TP Claims with their third party insurance claims.

No Confusion

We take the confusion and intimidation factor out of making a claim.

We Handle Everything

One phone call is all it takes - We handle everything from start to finish.

Dispute Handling

We deal with disputes on your behalf (with your assistance)

Rental Car Assistance

We can have a rental car delivered to your door (*conditions apply)

Accident Expenses Recovery

We’ll aim to get your accident
related expenses paid for.

More than just car repairs

We claim for damaged phones, glasses, lost wages, and other accident expenses.

How the Claims Process Works

We have built a simple six-step process that removes the confusion and intimidation many people feel when dealing with insurance companies.

Step 1 — Free Claim Assessment

Call us or request your free claim assessment online. We will ask about the accident, who was involved, and what losses you have suffered. This call costs nothing and carries no obligation.

Step 2 — Review Your Situation

Our dedicated claims specialists review the details of your case. We check liability, identify the correct insurer, and confirm what evidence we need to collect.

Step 3 — Collect Supporting Documents

We help you gather police reports, repair quotes, medical receipts, payslips, and any other documents that support your claim. You do not need to figure this out alone.

Step 4 — Lodge Your Claim

We prepare and submit your claim to the at-fault party’s insurer. We make sure everything is correct and complete so the insurer cannot delay your claim due to missing paperwork.

Step 5 — Negotiate with the Insurer

Insurance companies often start with a low offer. We negotiate on your behalf to reach a fair settlement that covers your actual losses. We keep you informed at every stage.

Step 6 — Settlement

Once the insurer agrees to a fair amount, we finalise the settlement and make sure the funds reach you promptly. If a dispute arises, we deal with it on your behalf with your assistance.

Who Can Make a Claim?

Rental car after accident claims Melbourne wide are not limited to private car owners. We help a wide range of people across Victoria.

Not-at-fault drivers are the most common claimants. If another vehicle hit you and damaged your car, you can claim a replacement vehicle directly from their insurer.
Passengers who owned the damaged vehicle can also make a claim. If you were not driving when the accident happened but your car is off the road, you still have rights.
Motorcycle riders can claim for a replacement bike or scooter if their ride is undriveable. If a driver caused the crash, we can help you claim for alternative transport, gear, and other losses.
Commercial vehicle drivers and fleet managers can also seek compensation. Your claim may include the cost of a hire van or ute so you can keep earning while your vehicle is repaired.

How Much Compensation Could You Receive?

Every claim is different. The amount depends on your transport needs and how long your vehicle is off the road. We cannot promise a figure before reviewing your case.

Hire car costs are the main part of a replacement vehicle claim. This covers the daily rental rate for a vehicle similar to your own while yours is being repaired or replaced.
Vehicle damage is also recoverable if your car is repairable. This covers the cost of parts, labour, and paint to return your car to its pre-accident condition.
Medical expenses and lost income can also be included. This covers treatment for injuries and wages you missed because you could not work after the accident.
Property damage extends beyond your vehicle. Phones, laptops, tools, and personal items damaged in the crash can all be claimed.
Other eligible losses may include towing fees, storage fees, and travel expenses while you are without a vehicle.

How Long Does the Process Take?

Most clients want to know how quickly they can get back behind the wheel. The honest answer is that timeframes vary.

Straightforward claims where liability is clear can see a replacement vehicle arranged within a few days. These usually involve minor damage and clear evidence of who was at fault.

More complex claims take longer. If the insurer disputes fault, delays approval, or argues about the type of vehicle you need, the process may extend to several weeks.

Factors that affect timeframes include how quickly you can provide documents, how cooperative the at fault insurer is, and vehicle availability from hire companies.

Pricing

We believe you should not have to pay upfront to access a replacement vehicle after an accident that was not your fault. That is why we operate on a No Win, No Fee basis where applicable. You only pay if we successfully recover compensation for you.

There are no hidden costs. Before we begin, we explain exactly how our fee structure works in plain language. You will know what to expect before you commit to anything.

Your first step is always a free claim assessment. During this call, we review your situation and tell you honestly whether we can help. If we cannot take your case, we will tell you straight away.

If you are worried about costs, call us. A five-minute conversation could save you thousands of dollars and months of stress.

Ready to get your Rental Car After Accident Claims in Melbourne Sorted?

You have already been through enough. The accident was not your fault, and you should not be left without a car while the insurer drags its feet. TP Claims is here to take the weight off your shoulders, handle the paperwork, and get you back on the road.

Our team has helped over 1,000 Australians across Melbourne and Victoria get back on track after an accident. We offer personalised support, transparent communication, and a genuine commitment to your outcome.

Call 1300 635 762 or request your free claim assessment today.

Frequently Asked Questions - Rental Car After Accident Claims Melbourne

Am I entitled to a free hire car after an accident Melbourne wide?

If you are not at fault, you are generally entitled to a replacement vehicle while yours is being repaired or replaced. The at fault insurer should cover the cost, though they may try to delay or refuse. We handle this for you.

What type of replacement vehicle can I get?

You are generally entitled to a vehicle similar to your own. If you drive a family SUV, a small hatchback may not be suitable. We push for a like-for-like replacement based on your needs.

How long can I keep the rental car?

You can usually keep the replacement vehicle until your car is repaired or until you receive a settlement for a write-off. If the insurer tries to cut this short, we challenge them on your behalf.

What if the insurer refuses to pay for a rental car?

This happens often. We gather evidence of your need for transport and present it to the insurer. If they continue to refuse, we escalate the matter and explore all available options.

Can I claim for a rental car if I was not the driver?

Yes. If you own the damaged vehicle and were a passenger at the time of the accident, you can still claim for a replacement vehicle from the at fault insurer.

What documents do I need to start my claim?

We usually need your driver’s licence, vehicle registration, photos of the damage, repair quotes, and proof of ownership. We guide you through exactly what is needed during your free assessment.

How do I know if I am eligible for a not at fault rental car Melbourne?

You are generally eligible if another party caused the accident and your vehicle is undriveable or being repaired. During your free assessment, we review the facts and give you an honest answer.

Does it matter if the at fault driver is uninsured?

You can still make a claim even if the at fault driver is uninsured. We may pursue the driver directly or look at other avenues. We explain your options during your assessment.

How much will this cost me?

We operate on a No Win, No Fee basis where applicable. There are no upfront costs, and you only pay if we recover money for you. We explain our fees transparently before you proceed.

How long do I have to make a claim?

Time limits apply in Victoria. You should start your claim as soon as possible to protect your rights. Delaying can make it harder to gather evidence. Contact us for a free assessment to check your timeframe.