Not sure what to do when you are not at fault in a car accident?
You don’t have to deal with the at-fault driver or their insurer. You have a legal right to compensation, and we guarantee the at-fault party pays 100% of your expenses.
How It Works
Get in Touch with Our Expert Team
Tell us what happened, and we'll give you the best advice tailored to your case.
Have Your Case Assessed Free of Charge
First time clients can enjoy expert advice for free to better understand your case.
No Win, No Fee
You don't owe us
anything unless we secure a win for your case.
What Happens Next?
What Happens When You’re Not At Fault?
The person who hit you (or their insurer) is legally responsible for your losses. We step in as your independent advocate to secure your compensation without the stress of dealing with large insurance companies or uncooperative drivers.
Our Simple 3-Step Process
Call Our Hotline
Tell us what happened. We’ll immediately assess the evidence (or lack thereof) and confirm if
we can recover your costs.
We Take Over
We handle all contact with the at-fault driver, negotiate with their insurer, and manage any liability disputes that arise. We secure your repairs and rental car.
Get Paid & Drive On
Your car is repaired at your chosen repairer (you do not have to use the insurer’s repairer), and all your uninsured losses are recouped. You just pick up your fixed car.
Don’t Let the At-Fault Driver Get Away With It.
Get the answers and the action you need right now.
Why Call Third Party Claims?
Stop worrying about paperwork, disputes, and being without a car. We handle everything from the moment you call.
No Win, No Fee Guarantee: You only pay us if we successfully recover your costs from the at-fault party.
Free Rental Car Arranged: You are entitled to a hire car paid for by the at-fault driver while your vehicle is off the road. We arrange the delivery.
The other driver admits fault or there’s evidence (like police report, dashcam, or witness statement) proving it.
Independent Advocacy: We are not employed by any insurer or smash repairer. Our advice is 100% in your best interest.
Recoup All The Losses : We fight to get back your policy excess, loss of earnings, towing costs, and compensation for damaged personal items.
Knowing Your Rights
Getting involved in a car accident may leave you feeling hopeless,
but our expert team is here to help you navigate complexities
and secure compensation you deserve.
Having towing costs paid.
Having car repair fees paid.
Getting your car written off and paid in full.
Getting a rental car paid in full until your claim is finalised.
Having your expenses paid while you take time off work.
Parking fees sorted.
Having personal items paid for (glasses, mobile phones, etc.).
FAQs
If my car is a total loss, can the other side keep my salvage car?
Typically the answer to this is yes, since they ‘buy’ the wreck off you, meaning it is theirs to do as they please with.
Do I get a rental car if the crash was someone else's fault?
You are generally entitled to a rental car whilst your car is off the road as the not at fault driver.
How long you can justify having a car for depends on you need and your impecuniosity.
How do I make the other driver pay to get my car fixed if it was their fault?
Our expert legal team is on standby 24/7.
I don't agree with the total loss valuation of my car. What should I do?
When you are being paid out for the total loss of your car, you may feel like the other side has undervalued your vehicle. If this is the case, you will need to find evidence that supports your position, which might include finding cars of the same condition, make and model, either online or in car magazines or dealers’ guides and obtaining an expert report.
You can double check their maths and provide your evidence. If they still won’t move on their payment, you can begin the dispute process. Third Party Claims can help you here, and take over the process of managing your claim so that you don’t have to.